A short, fixed-scope engagement
Operations audit · short engagement · fixed scope · bilingual
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Find what's slowing your business down, and get a clear plan to fix it.
As you grow, things start to break — handoffs get messy, work waits on the wrong person, the same problems keep coming back. Our operations audit finds those points. We come in, map how your business actually runs, and hand you a short, prioritized plan to fix what's costing you the most. Where better tools or a bit of automation would help, we say so. This is the operations side of helping you grow, and it pairs with the go-to-market and sales work we do.
A clear plan you can act on
Senior operators
English & Chinese
Hong Kong & Shenzhen
Continue on a retainer, if you want
02 · How it works · map · find · plan
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A short engagement with a clear ending.
We agree a fixed scope up front, so you know what you're getting and what it costs. Then we do the work and hand you a plan your team can run on its own.
01
We map how the business runs
Senior operators sit with your team and follow the work as it actually happens, not as the manual describes it. We look across the systems and handoffs that matter to how you make and deliver.
02
We find what's slowing you down
Where work waits, where the same problem keeps coming back, where a step costs far more than it should. We confirm each one with the people who own it, so nothing on the list is a surprise.
03
We hand you a plan to fix it
A short, prioritized list of fixes, each with an owner and a rough sense of the payback. Where better tools or a bit of automation would help, we flag it — but only where it earns its place, not for its own sake.
04
You can keep us on, or not
The plan stands on its own. If you'd rather not run it alone, many clients continue on a monthly retainer with a senior operator embedded in their team to help carry it out. Your call, no pressure.
03 · Proof · Shanghai-listed manufacturer
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A recent engagement, in numbers.
A Shanghai-listed manufacturer brought us in for a ten-day audit. We came in, mapped how the business ran, and handed the board a clear plan on day ten. Our prior work spans Fortune 500 brands and global motorsport IP. Client kept private; the numbers are real.
What we did
M The engagement
R The result
Time
Ten-day engagement · fixed scope
Plan delivered on day ten
Systems
Twelve systems reviewed across the business
Mapped end to end as they actually ran
Fixes
Fourteen fixes found
Each confirmed with the person who owns it
Outcomes
Six outcomes with measured ROI
Prioritized, each with an owner and a payback
The numbers are real.
See our work
04 · Questions · what clients ask
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Questions clients ask before we start.
Q.01 What is an operations audit?
A short engagement to find what's slowing your business down. We come in, map how the business actually runs, and hand you a clear plan to fix it. Where better tools or automation would help, we flag that too. It's the operations side of helping you grow.
Q.02 What do you actually deliver?
A plain read of how your business runs today, the specific things slowing it down, and a prioritized plan to fix them — each item with an owner and a rough sense of the payback. All authored in English and Chinese so your team can use it directly.
Q.03 Do you do the fixing too?
The audit ends with a plan your team can run on its own. If you want help doing the work, many clients continue on a monthly retainer with a senior operator embedded in their team. There's no pressure to continue — the plan stands on its own.
Q.04 Who is this for?
Growing companies where things are starting to break as they scale, and cross-border teams operating across Asia and the West. We work bilingually in English and Mandarin, so a plan lands the same on a Mandarin-operated floor as it does in an English boardroom.
Q.05 How does it start?
Book a call. We agree a short, fixed scope up front so you know what you're getting and what it costs. Many clients start with the audit and continue on a retainer if they want a senior operator to help carry out the plan.
05 · Next · book a call
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